Our data collection and retention framework
We collect your name, email, phone number and banking details when you register, and we verify these against official records where local law permits. Your account password is hashed — we never store it in plain text. Transaction records, including DANA, OVO, GoPay and QRIS deposits
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and withdrawals, are kept for seven years for compliance and dispute resolution. Session data and device identifiers are logged briefly to detect fraud. You can request access to all data we hold about you, or ask us to correct or delete records, where local law permits.
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Contact our support team to submit a data request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.